Family support services and program
Whether you’re dealing with parenting challenges, separation, family stress, or domestic and family violence, you do not have to handle it alone.
Our experienced family support workers walk alongside you with free, confidential support. We focus on rebuilding safety, strengthening relationships and protecting the stability of your home.
Whether you need short-term advice, intensive home-based casework, peer group connection, or safety planning to escape domestic violence, confidential support is available when your family needs it most.
What we offer
Leaving violence
Specialised casework and safety support for women and children escaping or recovering from family violence. We assist with immediate safety planning, legal advocacy and trauma-informed support for women, with or without children, to help you rebuild a safe, stable home.
Families together program
Practical, home-based casework to help parents and carers resolve complex family stress, establish clear household routines, and keep children safe and thriving at home.
Parent support
Individual family support, practical parenting guidance, supported playgroups and group programs designed to build parenting confidence and strengthen family life.
Men and father support
Dedicated individual casework, phone consultations, counselling and peer groups for fathers, stepfathers, grandfathers, and male carers seeking to strengthen their parenting skills and family relationships.
Separated dads
Specialised short-term casework, phone guidance, counselling and practical co-parenting strategies to help separated fathers maintain active, positive connections with their children.
How to get support
Connecting with our team is straightforward, respectful, and confidential. We offer simple pathways tailored to your circumstances.
Self-referrals
Parents, guardians, and individuals can reach us directly by phone or submit an online enquiry form to request support.
- Call reception on (02) 4926 3577 or submit a completed referral form below.
- An intake worker will hear your concerns, discuss your current situation, and determine the most appropriate support stream with you
Professional and agency referrals
Health professionals, schools, legal aid providers, police, and community workers can submit a referral on behalf of a client with their consent.
- Call reception on (02) 4926 3577 or submit a completed referral form below.
- An intake worker will hear your concerns, discuss the current situation, and determine the most appropriate support stream for your client.