Family support resources and guides

Family support resources and guides

Having immediate access to clear, practical information empowers individuals, families and service providers to make informed decisions.

Our printable safety tools, administrative forms and parenting guides are provided free to download for digital view or printing.

Whether you need a personal safety plan, information on fatherhood programs, or are submitting a professional referral, access our downloadable resources below.

Downloadable resources

DV Resource Centre

A Newcastle-based service offering telephone consultations, drop-in support, and one-on-one appointments for individuals seeking domestic and family violence assistance.

 

Hunter Tenants Advice & Advocacy Service (HTAAS)

Provides free advocacy and legal advice on tenancy rights for renters living in the Greater Hunter region. 

 

Ask Izzy

A free, anonymous online directory listing over 350,000 community support services Australia-wide, including housing, meals, healthcare, legal aid, and counselling. Accessible without mobile credit on the Telstra network. 

Victims of Crime Assistance League (VOCAL)

A specialised, trauma-informed service offering practical advocacy and legal support to help victims of crime navigate administrative processes, legal proceedings, and trauma recovery. 

Parenting and family support services

, Family Support Newcastle

Port Stephens Family and Neighbourhood Services

A non-profit organisation providing free community services across the Port Stephens LGA. Services include child, youth, and family counselling, homelessness support, crisis accommodation advice, and supported parent and youth groups.

  • 02 4987 4674
, Family Support Newcastle

Parent Line NSW

A free, statewide telephone counselling, information, and referral service for parents and carers of children aged 0 to 18. Includes the Early Childhood Intervention Infoline for advice on child development, disabilities, and developmental delays. 

  • 1300 1300 52
, Family Support Newcastle

Maitland Family Support

An early intervention service offering free support to expectant parents and families with children aged 0 to 12 in the Maitland LGA, Beresfield and Tarro. 

  • 02 4914 0444
, Family Support Newcastle

Eastlakes Family Support Services

A community organisation providing free support and information to families with dependent children in Lake Macquarie, focused on strengthening family skills and connections. 

  • 02 4943 9255
, Family Support Newcastle

The Canopy

A local non-profit providing family support, community programs, and practical guidance for parents and carers across the Lake Macquarie and Newcastle regions. 

  • 02 4908 1140
, Family Support Newcastle

Cessnock Family Support

A non-government organisation delivering early intervention services and family support to parents with children aged 0 to 12 living in the Cessnock LGA. 

  • 02 4990 4507

Fatherhood and men's support

, Family Support Newcastle

Hunter Men's Projects Network

A collaborative network of practitioners across the Hunter region working with men and boys in domestic and family violence prevention, early intervention, and men’s behaviour change programs. 

Domestic violence and safety support

, Family Support Newcastle

DV Resource Centre

A Newcastle-based service offering telephone consultations, drop-in support, and one-on-one appointments for individuals seeking domestic and family violence assistance.

  • 02 4927 8529

General community and crisis support

, Family Support Newcastle

Hunter Tenants Advice & Advocacy Service (HTAAS)

Provides free advocacy and legal advice on tenancy rights for renters living in the Greater Hunter region. 

  • 02 4969 7666
, Family Support Newcastle

Ask Izzy

A free, anonymous online directory listing over 350,000 community support services Australia-wide, including housing, meals, healthcare, legal aid, and counselling. Accessible without mobile credit on the Telstra network. 

 

, Family Support Newcastle

Victims of Crime Assistance League (VOCAL)

A specialised, trauma-informed service offering practical advocacy and legal support to help victims of crime navigate administrative processes, legal proceedings, and trauma recovery. 

  • 02 4926 2711
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