Family Support Network Impact | Family Support Network

Since December 1977, we have worked alongside local children, parents, and carers to build safer home environments and stronger family relationships.

Systematically evaluating our outcomes ensures we deliver responsiveness, evidence-informed support that creates measurable stability across the Newcastle community.

Every family possesses unique strengths. By delivering free casework, specialised domestic violence support, dedicated fatherhood programs, and supported community groups, we help families resolve complex challenges and establish long-term home stability.

Our impact at a glance

In the last 12 months more than 529 families supported

Assisted parents, carers and children to build safer relationships, resolve immediate stress and maintain stable home environments.

Countless support hours

Delivered tailored one-on-one casework and home visiting services addressing safety, parenting difficulties and family wellbeing.

438 group sessions

Facilitated practitioner-led playgroups, peer connections and evidence-based parenting courses at our Waratah centre.

112 women and children supported

Delivered practical safety planning, security enhancements and trauma-informed advocacy for women escaping domestic and family violence.

How you can support our work

There are different ways to support, understand and be part of our work:

Donate to Family Support Newcastle

Your financial gift directly funds emergency provisions, practical aid and essential resources for local families navigating crisis or escaping violence.

Careers and volunteering

Join our team of caseworkers, social workers, group facilitators and administrative professionals dedicated to child safety and family stability.

Annual reports

Review our official financial statements, strategic outcomes and audited operational reports to examine our governance, service metrics and community transparency.

Frequently asked questions

How is Family Support Newcastle funded?

We are a registered non-profit organisation primarily funded through government grants, alongside generous contributions from community donations and philanthropic support. All funds are directly allocated to delivering free family services across the Newcastle region.

How is the impact of your services evaluated?

We measure service outcomes through direct client feedback, family goal achievements, safe housing stability metrics and structured program reviews to ensure high-quality casework standards.